Tips

• When Klook calls the partner's interface (check price, place order, order details, pre-cancel, cancel, etc.), if the below error codes are not met, the partner can customize the error code and error message. Klook will have an error code mapping for each process, and finally convert the error code into the corresponding status, such as "bookSoldOut", "checkPriceChanged", etc.

Return Error Format

{
    "message": "", // Empty for successful response, error message otherwise
    "success": false,
    "error": {
        "code": "9999",
        "message": "xxxxxxx"
    },
    "result": { // May be a list, can be empty
        ........
    }
}

Error Example 1

{
"success": false,
"error": {
    "code": "9999",
    "message": "xxxxxxx"
    }
}

Common Error Codes

Error Type	error.code	error.message -	message	Description
kong		API rate limit exceeded		Rate limiting
kong		Unauthorized		Missing Authorization header
kong		Invalid authentication credentials		Incorrect Authorization header
kong		Your IP address is not allowed		IP address restriction
Common	9999	xxxxxxx		System default error
Common	1001	Operation failed		Operation error
Common	1002	Authorization error		Authentication error
Common	1003	supplierCode error or openApiKey error
Common	1004	request parameter error		Request parameter error
Common	1005	request parameter error,dateRange error. dateRange overrun		Incorrect date range in parameters
Common	1006	request parameter error, hotel error		Incorrect hotel data in parameters
Common	10000	The hotel is no longer cooperating		Hotel no longer cooperating - klook off-shelf hotel
...	...	...		To be supplemented

Contributors: Rich

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